Inside Sales Representative

WE ARE LOOKING FOR:  Inside Sales Representative (Bilingual Customer & Sales Support and Order Management)


-Daily responsibilities include customer support functions such as phone calls, emails, purchase orders, customer account maintenance and additional administrative tasks as needed

-Retain basic product knowledge and answer basic product-related questions

-Process purchase orders and send quotations in a timely manner

-Complete cross-training for all existing accounts to support Inside Sales team

-Complete additional work assignments under the guidance of project team leader

-Analyze customer-provided data and identify products, part numbers, and account-specific pricing

-Adhere to processes and work procedures as outlined

-Use initiative to handle tasks or special projects when they arise

-Outbound follow-up communication to existing customers via phone and email

-Communicate with sales representatives regarding customer accounts, quotes, and orders

-Understand and manage proprietary customer data including pricing information


ROLE TIME ALLOCATION:  Full Time Equivalent (FTE)


LOCATION:  Charlotte, NC